Resolved -
Service has been fully restored.
Should you continue to see an issue when accessing your Showpad account, please reach out to our support team (
https://help.showpad.com/hc/en-us/requests/new) who can further investigate the behavior with you.
Jun 11, 00:08 CEST
Monitoring -
Our cloud provider has restored service and Showpad should once again be accessible, though might experience some slowness. We continue to monitor the situation with our cloud service provider until service has fully recovered and will provide an update at that time.
Jun 10, 23:09 CEST
Update -
We are engaged with our cloud provider and we are working with them to further investigate and resolve the issue and continue to treat this at the highest priority.
Jun 10, 23:03 CEST
Investigating -
Our engineering team is presently investigating an issue impacting the Showpad platform, where users might experience slow loading times or an error message indicating a time-out. This impacts both admins and users.
The issue is being investigated internally with the highest of priority and will be resolved as soon as possible.
Jun 10, 22:29 CEST