Showpad Status

All Systems Operational

Showpad Coach Operational

Showpad Content Operational

Showpad Platform Operational

API & Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

Showpad Coach - courses have continuous loading screen

Resolved - The issue with Showpad Coach and loading Courses is now resolved. We apologize for the trouble and thank you for your patience.
May 13, 17:48 CEST

Investigating - Showpad Coach is experiencing issues when loading in courses for users. Causing users to encounter a continuous loading screen, preventing them from accessing courses.

The issue is being investigated internally and will be resolved as soon as possible.
May 13, 16:29 CEST

Showpad Coach - SCORM courses uploaded as lessons not viewable by learners

Resolved - A fix for SCORM courses as lesson has now been released, making lessons once again viewable by users.
May 13, 16:11 CEST

Investigating - Showpad Coach is experiencing an error with SCORM assets uploaded to courses as lessons. This does not impact SCORM assets uploaded as a full, standalone course.

Specifically, when accessing the SCORM section of the lesson, the content fails to render and users are presented with the following message:

"Error - unable to acquire LMS API, content may not play properly and results may not be recorded..."

The issue is being investigated internally and will be resolved as soon as possible. Should you or your users encounter this message and urgently need access to the course, please reach out to support and we can explore alternative options that might provide a solution while the root cause is investigated and resolved.
May 10, 20:25 CEST

May 12, 2024

Showpad Platform Maintenance

Completed - The scheduled maintenance has been completed.
May 12, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 10:00 CEST

Scheduled - On Sunday, May 12th, between 10:00am-Noon CET / 03:00am-05:00am CDT there will be a maintenance window for the Showpad Platform.

It is possible that during this time, you will experience brief moments of slowness or downtime when accessing or viewing Navigational Analytics.

Please keep us informed if you have questions. On our StatusPage, you can click the Contact Us link at the bottom of the page and a member of our Support team will follow-up.
Apr 30, 18:07 CEST

May 11, 2024

No incidents reported.

May 10, 2024

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.