Degraded performance

Incident Report for Showpad

Resolved

Issues resolved and all pages should be operational again.
Posted Aug 19, 2026 - 18:49 CEST

Update

Issues with the Content side of the Platform have been resolved. Coach issues remain and our team is working on restoring access.
Posted Aug 19, 2026 - 18:12 CEST

Monitoring

Issue has been identified, systems are recovering, and we are monitoring the recovery.
Posted Aug 19, 2026 - 17:42 CEST

Update

We are continuing to investigate this issue.
Posted Aug 19, 2026 - 17:41 CEST

Update

We are continuing to investigate this issue.
Posted Aug 19, 2026 - 17:23 CEST

Investigating

We are currently investigating an issue that is causing platform-wide slowness across all areas of the platform, and may in some cases result in errors. Our team is actively investigating the root cause of the issue.
Posted Aug 19, 2026 - 17:21 CEST
This incident affected: Showpad Coach, Showpad Content, and Showpad Platform.