We have completed re-processing of the files that were stuck in the "processing" state. If file processing has already failed, they will need to be re-uploaded or re-synced to Showpad.
Posted Jul 23, 2024 - 23:15 CEST
Monitoring
The file processing issue has been resolved. New file uploads should now work as expected. We are working on files that are currently stuck in "processing" to ensure that the uploads complete. If file processing has already failed, or if you need the files immediately, they should be re-uploaded or re-synced to Showpad.
Posted Jul 23, 2024 - 21:51 CEST
Identified
File uploads to Showpad are undergoing processing delays. The cause has been identified. The fix is in progress and the issue will be resolved as soon as possible.