"This site can't be reached" error on Showpad

Incident Report for Showpad

Resolved

This incident has been resolved. Please refreshing the page and/or logging in again to access Showpad.
Posted Feb 10, 2026 - 23:39 CET

Monitoring

We can confirm significant recovery for users affected by the "This site can't be reached" error. Please try refreshing the page and/or logging in again to access Showpad.

Because of the time that it takes to propagate the fix, some users may still see the error. We are continuing to monitor the situation for more updates.
Posted Feb 10, 2026 - 23:06 CET

Identified

AWS has verified that their initial effort on a portion of their affected subsystem was successful. They are actively working toward performing that mitigation across the system.
Posted Feb 10, 2026 - 22:51 CET

Update

We are continuing to investigate this issue.
Posted Feb 10, 2026 - 22:06 CET

Investigating

This error appears to be intermittent. We are currently working with our AWS partners to investigate this issue.
Posted Feb 10, 2026 - 22:05 CET
This incident affected: Showpad Platform.